Looking for:
Why is zoom not working on my dell laptop.How to Fix It When a Zoom Camera Is Not Working
I regularly use my laptop's integrated video camera in GoToMeeting and it works just fine. Zoom, however, will not show any video. I have downloaded the latest version, I have checked my privacy settings which show that Zoom has access to my camera. I have rebooted my laptop since installation of zoom. The camera light shows "on" on the laptop when I start a meeting, but nothing shows in the preview or to people on the call with me.
Hi Kathy7 thank you for your post here on the Zoom Community! I wanted to offer some thoughts about why this may be happening:. Microsoft Skype for example is one I have seen do this. If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great. You can even do this when you are not in a meeting. Click on Video, and you will see some camera choice options there.
If your camera is recognized by Zoom you will see a small picture of yourself in camera. If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion. Thank you! I have gone into settings and confirmed everything. When I turn Video on, the light shows on my laptop's webcam.
But the screen for preview is black. I have no other video software apps running at the time. This only happens for Zoom. Hi Kathy7 thank you for the additional detail. Ok, if you have for sure exited out of any other program that may be using your camera, and still no video, we may need to completely uninstall the Zoom client and start fresh.
I have uninstalled and re-installed the zoom client already. I just did it again just to make sure, and same exact thing, black screen. It never prompts me to give permission to access my camera or microphone, like most video software does.
I also closed Microsoft Teams just in case that was interfering. Same thing. I uninstalled Zoom and reloaded it. My video still will not come on. It has defaulted to Cyberlink Web Cam Splitter. I do not have an external camera, only the one built in to my Dell Desktop. My video is totally muted.
I cannot control it. I now have the problem described above. When I click the. Currently using the Zoom app on my MacBook and iPad, but I would really like to be able to have the app on my pc.
Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Let me help you with your concern. Have you downloaded the zoom client for meetings installer from the below link? Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
No comments:
Post a Comment